Important Notes for Hikiniku to Come Shibuya

• Please show the registration confirmation email at the reception on the day.
• Please arrive at the store at the time of your registration and wait. The staff will call your name in turn.At Shibuya atore, please wait either on the stairs leading to the store or at the "Hikiniku to Come’s Veranda" (waiting bar).
• There is no waiting space inside the store, so you must wait outside. We apologize for any inconvenience.
• Depending on the dining pace of the previous customers, you may have to wait longer at the store.
• Time changes after registration are not allowed.
• Customers will be seated in the order of their arrival. If your entire party is not present, you may not be seated.
• Please ensure that you do not disturb other stores or traffic while waiting
• A deposit of ¥1,800 (tax included) per person will be charged at the time of registration. In case of cancellation, the cancellation policy will apply, and the deposit will be charged to the registered credit card. If the store is unable to operate due to equipment failure or natural disasters, the deposit will not be charged, so you can rest assured. However, please note that we do not accept rescheduling in such cases.

  Cancellation Policy

  The day before：0% of the deposit　　On the day：100% of the deposit

• Guests who are not dining are not allowed to enter. Only drinks are available at "Hikiniku to Come’s Veranda."
• Strollers must be folded. 
• Children who cannot sit on their own cannot occupy a seat.
• The Shibuya store is located on the third floor of a building, requiring customers to climb a narrow staircase for one floor. There is no elevator, so please be aware.
• While waiting, please do so either on the stairs leading to the store or at the "Hikiniku to Come’s Veranda" (waiting bar). There is no waiting space inside the store.

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